Opportunity starts here
Architecting experiences on the newest features of Allegis Group's recruiter and talent facing platforms.
Introduction
Allegis Group and its network of specialized companies provide a full suite of complementary talent solutions to solve nearly every workforce challenge. They connect great people to great opportunities, empower business success and helping candidates reach their career goals.
As a Lead UX Designer at Allegis I focused on the strategy and UX architecture of the recruiter facing platform, Connected, and their talent facing platform, Communities.
I have also supported the growth and maturity of the UX team, working to define the UX practice in a young SAFe Agile environment, coaching both designers and cross-functional team members on best practices.
Position
Lead UX Designer, Talent & Recruiter Experience Platforms
Environment
One central, 15 person UX team with designers distributed across 3 SAFe Agile trains as UX Leads, Researchers, and Product Designers.
Key Responsibilities & Deliverables
Design Thinking Advocate
Plan & Facilitate Workshops
UX Process Definition
UX PI Planning
Epic/Feature Refinement
Requirements Gathering
Resource Allocation
Stakeholder Reviews
Information Architecture
Iteration Mapping
Wireframes & User Flows
Use-Case Identification
Information Architecture
Mentoring
SAFe Agile Education
Platforms
An internal technology platform hosting complex data for talent profiles and open opportunities. It's utilized by recruiters and account managers to search talent and reqs, submit talent, and document recruiter activity.
Connected is scaled for Allegis Group's network of companies, hosting thousands of users.
A talent-facing job board and career platform available to all current and former contractors. Users are able to see their status, assignment details, view benefits, get support, search open opportunities, and submit applications to recruiters.
Each of Allegis Group's portfolio of companies has their own branded Community platform.
Design Thinking Discovery Workshop
"A wonderful interface solving the wrong problem will fail"
- Jakob Nielson
NN/g Nielson Norman Group
The Problem:
Every technology manager at the companies under Allegis Group believes they have the next great solution to transform the way recruiters source and nurture talent. They all believe these revolutionary ideas need to have ideal state implemented immediately.
The (Ongoing) Solution:
To shift Allegis Group's culture from an on-demand feature factory to a design thinking mindset that fosters innovation.
One of the most successful efforts has been design thinking discovery sessions where I work with stakeholders to:
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Brainstorm all problems and pain points.
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Prioritize based on importance vs. urgency.
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Define details and scope of the highest priority.
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Ideate specific and innovative solutions.
I have won over even the grouchiest technology managers through:
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Education on design thinking and its business value.
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Listening & validation of their experiences.
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Documenting their knowledge and expertise.
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Define the root problem(s) behind their feature ideas.
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Data driven decisions using real metrics.
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Deliver targeted and innovative solution ideas.
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Drive iterative value by proposing quick MVPs followed by continual improvements.
